Case Study: Permata Bank Social Media Strategy

Eager to learn how Permata Bank is doing in regards to social media marketing? Ambassify has created a report covering the unique aspect points and improvements for Permata Bank.

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Introduction

Permata Bank is a leading financial institution operating primarily in Indonesia, with its headquarters located in Jakarta. With a customer-centric approach, Permata Bank aims to cater to the diverse financial needs of individuals, small businesses, and corporations in the country.

Before: The Challenges of Social Media Marketing

In the realm of social media marketing, Permata Bank has adopted several effective strategies to engage with its audience, build brand awareness, and provide valuable information.

Increase reach by sharing on social media

Ideas about KPIs and OKRs for employee advocacy

After: Permata Bank's Successful Social Media Strategy

Through its social media platforms, Permata Bank actively shares updates on its products, services, and promotions. They leverage visually appealing content, such as infographics and videos, to communicate key messages effectively. This approach not only grabs the attention of their target audience but also makes complex financial information more accessible and understandable.

Conclusion

Furthermore, Permata Bank actively interacts with its followers, promptly responding to inquiries, feedback, and complaints. This commitment to customer service fosters a strong sense of trust and loyalty among existing and potential clients.

How KBC increases social media engagement

Learn how KBC - one of Belgium’s biggest banks - leveraged their employees to achieve stellar social media marketing results.

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